Will I know what my card looks like before you print it?
Before your cards are printed, we will email you a digital proof. If necessary, corrections will be made and another proof will be sent for your approval before they go to the printer.

What payment methods are accepted?
You must use a Visa or MasterCard to place your order. Sorry, we don't accept personal checks.

What do you suggest for adoption announcements?
Although the designs are not shown as adoption announcements, all our designs work well. We can change the wording to fit your needs, provided there isn't so much text as to detract from the look of the design. Please look at the Adoption Gallery to see many examples.

Do I need extra postage for the square envelopes?
Yes, the USPS requires an additional $.20 postage for square envelopes. We think our baby announcements look best in this format, and we hope you'll agree that it's worth the extra postage.

I pre-ordered months ago, and now I'm ready to finish the order. How do I send you the image?
If you're ready to send an image and all the relevant info, go straight to the Upload Page and follow the directions there. Please do not place another order by putting a selection in your shopping cart. This will result in another charge to your credit card.

What resolution do I need to use?
A 4-inch x 6-inch image at 300dpi (1200x1600 pixels) is ideal for digital photos, but the higher the resolution, the better. The file must be JPG, PSD or TIF format. Anything less than this and you will be disappointed with the print quality. We don't want that.

Do I have to use a digital camera?
At this point in time, we only accept digital photos. If you don't have a digital camera at your disposal, you can always scan the photo (at high resolution) and upload the file to us. Kinko's can do this for you; be sure to tell them to scan it at 300 dpi and save it as a TIFF. Pictures taken on film and processed onto a Kodak Photo CD are not high resolution, and will not print well on most of our designs.

How long until my order is shipped?
After your order and the digital photo is received, we will send you a proof within 24 hours. Orders will be shipped out via UPS Ground on the 7th business day after approval of the digital proof. When shipped within the US, it takes 2-4 days for your package to arrive. Please contact us for shipping rates on international orders.

What if I change my mind?
Completed orders are non-refundable and returns are not accepted. We provide proofs for this reason, and ask that you check all information on the proof very carefully. Once the announcement has been printed, we are not able to make changes or refund your money.

What if I need to order more later?
We will archive your announcement in the event that you need to order more. We will reprint the second order exactly as we did the first time, but you will not receive another digital proof and changes can not be made.

Can you touch up my photograph?
We can do as much image manipulation as you would like; but we also know when to stop so the image doesn't look fake. We almost always do a little re-touching for skin blemishes, baby acne, etc. We have even taken out a dishwasher in the background and added more blankets!

Can I use a professional photograph?
Professional photos may only be used with photographer's written permission. By submitting photos to us, you are indicating that you have ownership of the photo/copy release.